Automating Guest Review Responses with GPT
Most hotel GMs spend 30+ minutes a day writing responses to guest reviews on Google, TripAdvisor, and Booking.com. It turns out a well-prompted LLM...
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Today I Learned
Short lessons on AI automation for hospitality.
Why Hotel Booking Chatbots Fail (and How to Fix Them)
After testing a dozen hotel booking chatbots, the pattern is clear: most fail because they try to replicate the full booking engine inside a...
Using LLMs to Optimize Restaurant Menus
A restaurant's menu is its most important piece of marketing, yet most menus are written once and barely touched. We experimented with using LLMs to...